Privacy Policy

Last Updated: May 12, 2026

Relationship Help Center takes your privacy seriously. We want you to know that you can use our Website and Services with confidence.

This policy covers how we treat personal information that Relationship Help Center collects and receives, including information related to your consultation requests and Hit Pause Weekend registration.

By submitting a form with a phone number and checking the consent checkbox, you agree to receive SMS messages from Relationship Help Center as described in the SMS Communications & Consent section below.

Why We Need Your Personal Information

We need to collect some personal information from you to provide you with the best support for your relationship. Here are some of the things we need your personal information to be able to do:

• Respond to your consultation requests

• Register and manage your Hit Pause Weekend participation

• Send you important reminders and updates

• Provide personalized relationship coaching and support

• Contact you about your inquiry or appointment

• Improve our services based on your feedback

• Respond to your support requests

You trust us with your personal information. We do everything we can to keep it safe. Some things we will NOT do are:

• We will NOT sell your personal information to anyone

• We will NOT share your mobile number or SMS opt-in data with third parties for marketing purposes

• We will NOT send you promotional messages unless you have given us explicit consent

Types of Information Collected

We collect information such as your name, email address, phone number, and other information you input on our website. We may also gather technical data including your IP address, browser type, device information, and browsing activity.

Description of SMS Use Case

Relationship Help Center sends SMS messages to individuals and couples who request free consultations, information, or register for the Hit Pause Weekend through our website forms at

https://platform.relationshiphelpcenter.com

These messages include:

• Transactional updates such as consultation reminders, appointment confirmations, and registration details

• Workshop updates and important information related to Hit Pause Weekend

• Relationship tips and resources

• Promotional messages only to users who have provided separate explicit consent via a dedicated marketing checkbox

Customers provide explicit consent by checking the consent box(es) before submitting their information. Message frequency may vary. Message & data rates may apply. Reply STOP to opt out or HELP for assistance.

SMS Consent and Phone Numbers

Relationship Help Center will not share, sell, rent, or trade your mobile phone number(s) or SMS opt-in data with any third parties or affiliates for marketing or promotional purposes.

By providing your phone number(s) and checking the consent box(es) on our website forms, you give us your prior express written consent to receive text messages from Relationship Help Center.

SMS Communications & Consent

Relationship Help Center may send SMS text messages to individuals and couples who provide their phone number through our website forms. By providing your phone number and checking the required consent checkbox, you agree to receive SMS messages from us.

Types of SMS Messages We Send:

Service / Transactional Messages (requires consent):

• Consultation and appointment reminders

• Hit Pause Weekend registration updates and confirmations

• Important information related to your inquiry

• Customer support communications

Marketing & Promotional Messages (optional – separate consent):

• Upcoming workshop dates and special offers

• Relationship tips and resources

• Event announcements

Message Frequency:

Message frequency varies based on your inquiry and interactions. Service messages are sent as needed. Marketing messages, if opted in, are sent occasionally.

Message and Data Rates:

Standard message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Instructions:

You may opt out of SMS messages at any time by replying STOP to any message you receive from us. You will receive a confirmation message and no further SMS messages will be sent.

Help:

For assistance with SMS messages, reply HELP to any message or contact us at [email protected] or +1 409-257-3737.

Important:

SMS consent is not shared with third parties or affiliates for marketing purposes. No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. SMS consent is not a condition of using our services.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Relationship Help Center

Address: 9400 Bormet Dr, Ste 9, Mokena, IL 60448

Email: [email protected]

Phone: +1 409-257-3737